decent homes

 

Happy People

 

"Employees are very polite and friendly, very efficient too! They have done a fantastic job on our kitchen! Very well deserved 5 star rating! Thank you Masher Brothers!"

Claire Hinnigan
Resident

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your feedback is important to us!

We aim to provide you with the highest standard of service and we always aim to continually improve our services which is why your feedback is valued and appreciated.

We appreciate receiving compliments

If you are satisfied with the service you have received from us, please let us know. It helps us to know that we are delivering our services effectively and provides us with an opportunity to recognise staff that provide high quality service. Your compliments will be recorded and referred to the relevant staff and management.

For all types of feedback, please email us. or send by post to
Masher Brothers Ltd, 97 - 103 Florence Road, Lewisham, SE14 6QL


From: Resident - Lewisham Homes
"Very polite and helpful, very pleased with the works done."


From: Resident- Southwark

"Worker was brilliant - need more like him! "


Resident - Lamebth Living

"I have my brand new kitchen from Lambeth, which I am so over the moon with. Well worth the little dust that is left behind when all is done. So pleased and happy as you can tell. Im so glad to have had the flat rewired, what a big difference having extra plug sockets makes as I didn't have many."


From: Jake Le Page, Hyde Hillside

"Adam from Masher Brothers is consistently responsive, carries out quality works, and most importantly I frequently hear from residents how he has kept them informed about their job and how friendly he and his team are.

What I am personally grateful for is that he is solution focused, always suggesting ways of how we can resolve complicated repairs and is resourceful in doing so."


From: Leaseholder at St Mary's Road, SE15, Michelle Pryce

"I am the leaseholder and I have recently had two sash windows installed at my house.

I just wanted to say that your guys were absolutely brilliant. They were friendly, professional, extraordinarily clean and tidy and above all, I think the work they have done is exceptional.

All of this in my opinion should be normal, unfortunately it is all too rare, which is why I felt compelled to write just to say thank you to the guys, and to let you know that, as far as I'm concerned, they are a credit to your company and the work they do.

Please pass on my thanks again."

Customer Feedback

From Shade Ajidbeda, Lakehouse

"Just wanted to say a big thank you to the guys who were working today.

They were very considerate of the ederly disabled tenant who was waiting to be taken to a care home whilst the work is being carried out in her premises. They were hands on with helping us to get her into her wheel chair and into the taxi.

The family are extremley grateful. "

------------------------------------------------

From: Julia Lee, Rydons

"It is a pleasure to recieve such glowing compliments about our sub-contractors. It is important to us that all the team are recognised in providing what is fast becoming an enviable delivery service to our residents.

I think i speak for all on the Hyde team at Rydon to say a special "THANK YOU" to Lynne, Lucy and Jack for their continuous support. They are a pleasure to work with (as is all the team) and are always willing to go that extra mile to ensure Rydon remain an excellent service provider - We couldnt have done it without their hard work and continuous support."